Contact Us

Big Brothers Big Sisters
of Central Arkansas

North Little Rock Office:

312 W. Pershing Blvd.
North Little Rock, AR 72114

501.374.6661 Tel
501.375.0906 Fax

Donation Center:

Central Arkansas Donation Center
700 West Broadway
North Little Rock, AR 72114

501-375-GIVE (4483)
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Employment Opportunities

1. Part-time Match Support Specialist

We are seeking applicants for a part-time Match Support Specialist (20 hours per week). The primary function of this position is to provide match support to ensure child safety, positive outcomes for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful candidate will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction.

Essential Duties and Responsibilities

  1. Continually assess the match relationship focusing on: child safety, match relationship development, positive youth development and volunteer satisfaction. Real and/or potential problems and barriers are identified, addressed and resolved as early as possible. Match support is provided on a frequency according to BBBS Standards, at a minimum.
  2. Assess and provide for individual training needs, information and support needs for each match participant to assure a positive youth development experience for the child, and successful and satisfying experience for the volunteer.
  3. Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
  4. Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow.
  5. Volunteer involvement with the child and agency affiliation through individualized recognition, annual events, and reengagement strategies. Develop, promote and implement individual and group match activities to support ongoing
  6. Effectively utilize all outcome surveys to assess match impact on youth development.
  7. Conduct exit interview by phone with all parties at match closure.  Assess reasons for match closure and re-match potential.   When match terminates pre-maturely or unexpectedly refer exit interview to supervisor for third party assessment.
  8. Share with development and/or marketing staff potential partnership relationships as discovered through volunteers’ and parents’ employers and affiliations.
  9. Identify and promote re-engagement of volunteers as Bigs, board members, and donors in other volunteer capacities.
  10. Consult with other service delivery staff and/or supervisor as appropriate.
  11. To ensure quality services and measurable outcomes, maintain accurate and timely records for each match according to standards and utilize technology to report, synthesize and analyze data.
  12. Conduct inquiry calls for enrolling Bigs and Littles.
  13. Other duties as assigned.

Minimum education and related work experience: Bachelor’s degree in social services, human resources or related field required. Assessment and relations development experience with child and adult populations’ understanding of child development and family dynamics. Must have car, valid driver’s license, and meet state required automobile insurance minimums. Bi-lingual a plus.

To apply, send resume and cover letter to: Big Brothers Big Sisters of Central Arkansas to:  Please make “Match Support Specialist” the subject of your email.

Big Brothers Big Sisters of Central Arkansas is an Equal Employment Opportunity Employer.

2. Local Route Drivers

Position Overview:

We are seeking applicants for our Little Rock Donation Center driver position. Qualified applicants will possess excellent customer services skills, reliable transportation, and have flexible availability. This is a full time position and includes a benefit package and a 4 day work week. All applicants will be required to pass a background check, drug screen, and Department of Transportation physical. A CDL is not required; experience is a plus but not required to operate our 16-foot box truck. Starting pay is $12.50 per hour.

You may apply at 700 W. Broadway, North Little Rock, AR 72114, email your resume to or fax your resume to 501-374-4480.

Big Brothers Big Sisters of Central Arkansas is an Equal Employment Opportunity Employer.